Forum Discussion
LucianaPiazza
8 months agoStaff
Hi Becky,
Thanks for reaching out!
As my colleague Jose mentioned to Justin, please send screenshots of what you're seeing so we can get a better look at what you are experiencing.
I'm curious, have Jose's workaround steps regarding clearing the cache and trying this out in a separate browser brought any change to what you are experiencing?
If you're still running into trouble, we'd be happy to discuss this further in this discussion or in a private support case.
Looking forward to hearing from you!