Forum Discussion

BarbaraSteuslof's avatar
BarbaraSteuslof
Community Member
3 days ago

Review 360 Comments not posting to correct slide

I was asked to provide comments on a lengthy eLearning. I have successfully posted each comment to its appropriate slide prior to this. I closed everything out, signed in again, restarted my computer, but no matter what I did, the comments would not post to the correct slide. Then 3 weeks ago, one of my reviewers had the same issue on a different eLearning. What can I do to ensure the comments post on the correct slide? It is very time consuming to go in and re-review and match which comment goes to which slide. 

 

Thanks,

Barb 

Review 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 hours ago

    Hi BarbaraSteuslof,

    Sorry to hear that you ran into this issue.

    We're currently tracking a known bug that causes the inconsistent display of screenshots after adding a comment in Review 360. I've added this community thread to the bug report so we can notify you as soon as we have any updates to share about a possible fix. Thanks for bringing this to our attention and we apologize for any inconvenience this may have caused. 

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