Forum Discussion
Review 360: Constantly Logging Out
I am being constantly logged out of Review 360, even if I tick the "Keep me logged in" box. This has been occurring for about a week. Previously, I would only have to log in after an update.
It's ...
Hi all!
Here are the troubleshooting steps that we've found worked! If you still see the issue where Review 360 is logging you out after each use, then it would be best to receive more specific support! You can use this link to troubleshoot with our Support Engineers.
- Clear the cache in the browser where Review 360 is consistently logging out, and not remembering the credentials.
- Check the network endpoints to make sure certain domains are allowed. Certain domains must be accessible on port 443 for Articulate 360 apps and services to work correctly.