Forum Discussion
Review 360: Constantly Logging Out
I am being constantly logged out of Review 360, even if I tick the "Keep me logged in" box. This has been occurring for about a week. Previously, I would only have to log in after an update.
It's ...
Hi Marty. So sorry for the trouble!
I found a similar case where a Chrome browser extension was conflicting with the Rise 360 authoring sessions. Turning it off fixed the behavior.
We'd love to work one-on-one with you, so I opened a case for our Support team. Look out for an email from one of the engineers, and I'll follow along to see what we discover!
I've been using Firefox and also Chrome Incognito mode with no further issues. I think the issue with Chrome proper is my Okta browser plugin, but I require it for work.