Forum Discussion

JenniferNels250's avatar
JenniferNels250
Community Member
7 years ago

Review 360: Constantly Logging Out

I am being constantly logged out of Review 360, even if I tick the "Keep me logged in" box. This has been occurring for about a week. Previously, I would only have to log in after an update. It's ...
Review 360
LaurenDuvall's avatar
LaurenDuvall
Staff
6 years ago

Hi Chris!

I haven't seen this issue with Rise 360 on my end. Are you noticing that you're logged out immediately when opening another tab? Also, is this only happening in a specific browser or all browsers?

I'm interested in what would be causing this error!

  • ChrisORourke's avatar
    ChrisORourke
    Community Member
    6 years ago

    It's happening in Chrome. Any time I navigate away from the tab/page, I am
    logged out after a few seconds. When I log back in, I'm asked to "take
    control" from myself.

    C

  • SteviPage-7f5bc's avatar
    SteviPage-7f5bc
    Community Member
    6 years ago

    I work using Microsoft Edge and yesterday it was logging me out mid-comment
    in Review. I hadn't changed courses, browsers or anything. Literally in the
    middle of writing a comment!

    Getting very fed up with this - it's been going on for a year now. Happens
    in RISE and Review. I followed the remedies you suggested but it still does
    it.