Forum Discussion
Review 360: Constantly Logging Out
I am being constantly logged out of Review 360, even if I tick the "Keep me logged in" box. This has been occurring for about a week. Previously, I would only have to log in after an update.
It's ...
Hi Nicola,
Sorry to hear that you ran into this issue. Is your organization's network already configured to allow connections to all of Articulate 360's endpoints? If not, reach out to your IT staff and have them go through all the endpoints listed in the article to allow Articulate 360 applications to work properly. I'd also like to suggest the following troubleshooting steps to help clarify the issue:
- Try disabling all browser extensions that are installed on your computer. As shared by my colleague, certain browser extensions have been known to cause users to get logged out of their session.
- Try using a different browser to access Review 360. Does using a different browser allow the session to stay logged in?
If the issue persists, you can reach out to our support team here for further assistance.