Forum Discussion
KathleenWalsh-9
2 years agoCommunity Member
Review 360 Export Comments to CSV
Hello, I am trying to export comments to CSV but each time I get a download of False.htm. This has never happened before. Is this a system issue?
Thank you!
Kathleen Walsh
Bob_Mongiovi
Community Member
I'm having the same issue exporting a PDF. Issue is if I show resolved comments before exporting, I get the False.htm file. If I revert back to hiding the unresolved comments, the PDF exports fine, but only showing unresolved comments. Works like this in latest versions of Chrome, Edge, and Firefox.
LucianaPiazza
4 months agoStaff
Hi Bob,
Thanks so much for reaching out! I see that you've opened a case and that you're working with my colleague Carlo. You're in excellent hands!
We'll continue the conversation over in your case.
Have a great start to your day!