Forum Discussion
KathleenWalsh-9
3 years agoCommunity Member
Review 360 Export Comments to CSV
Hello, I am trying to export comments to CSV but each time I get a download of False.htm. This has never happened before. Is this a system issue?
Thank you!
Kathleen Walsh
KathleenWalsh-9
6 months agoCommunity Member
Hello! The export to CSV issue has resurfaced, but it only affects one course, where I receive a CSV file with FALSE in cell A1 and nothing else. Screen capture attached for reference. I think it might be a setting specific to this course, but I'm unable to determine what it could be. I have tried Chrome and Firefox as well, with the same issue.
Any guidance is greatly appreciated.
V/r
Kathleen
LucianaPiazza
6 months agoStaff
Hello KathleenWalsh-9,
Sorry to hear you're experiencing this again! Since you're only experiencing this with this specific project file, I'd be happy to take a closer look at your course, a copy of your Review link, and your current .CSV file to test this on my end. You can share materials in this thread or privately in a support case.
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