Forum Discussion
KathleenWalsh-9
3 years agoCommunity Member
Review 360 Export Comments to CSV
Hello, I am trying to export comments to CSV but each time I get a download of False.htm. This has never happened before. Is this a system issue?
Thank you!
Kathleen Walsh
KathleenWalsh-9
6 months agoCommunity Member
Hello! The export to CSV issue has resurfaced, but it only affects one course, where I receive a CSV file with FALSE in cell A1 and nothing else. Screen capture attached for reference. I think it might be a setting specific to this course, but I'm unable to determine what it could be. I have tried Chrome and Firefox as well, with the same issue.
Any guidance is greatly appreciated.
V/r
Kathleen
LucianaPiazza
6 months agoStaff
Hello KathleenWalsh-9,
I see you're working with my colleague Robert within your support case. You're in excellent hands. He'll be in touch shortly via email!
We'll continue the conversation over in your case.
Related Content
- 6 months ago