Forum Discussion
NikkiStrawn-cc1
4 years agoCommunity Member
Review 360 Images Missing
Hi. I have created a Rise 360 course and in several places have utilized quotes on images. However, the images do not show up in the Review360 review link. It just looks like a plain colored block w...
RaenaMarder-306
3 years agoCommunity Member
Hello- I am having the same exact issue. Has there been a resolution for this?
JoseTansengco
3 years agoStaff
Hello Raena,
Sorry to hear that you ran into this issue too.
We aren't seeing reports from other users of Rise 360 about their images not loading, so this issue might be something isolated. I'd like to ask a few questions to help clarify your experience:
- Is the issue browser specific?
- Are you able to replicate the behavior on a new Rise 360 course?
- Is the issue happening for a specific set of images? How about pictures from Content Library 360?
One troubleshooting step that you can try is to connect to an unrestricted network to see if this helps. If switching to an unrestricted network (such as your home internet, or your phone's mobile hotspot) doesn't make a difference, please open a case with our support team here so we an take a look at your courses to figure out what's happening.
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