Forum Discussion
Review 360 is not uploading project files to backup
It stopped doing it on 11/18. I published again today making absolutely certain that the box is checked. I can see the "Backing up project file" progress, but it is not giving me a download b...
Ended up finding a way to resolve it.
In 360 app, go to your name, then
diagnostics/logs/Options and enable detailed API logging for "Publish to Review 360."
When you click done the service will restart and all my queued backups went through.
That has worked a few times now.
Something weird going on. Typically, I don't see the message when a file is being backed up as it is being uploaded to Review 360. Now I am seeing it every time today. Very odd. Just now, I received an upload error...time for support!
Hi BarbaraJacobs-1,
I see that you have opened a support case and that you're working with my colleague Chester. You're in excellent hands!
We'll continue the conversation over in your case.
Have a great start to your day!
