Forum Discussion
Review 360 Issues On Edge
Hi GregGarner!
So sorry to hear you've run into this setback when accessing Review 360!
Glad to see my colleague Jorge assisted you through your support case. I can confirm we had an issue earlier, which caused intermittent technical difficulties in some Articulate 360 applications. If the behavior persists after clearing your browser's cache, please confirm you have the following browser settings enabled:
- Continue where you left off
- Open tabs from the previous session
These are two settings offered in most modern browsers. When they are disabled, we have seen reports of browsers clearing sessions, and preventing users from logging back in. I'd also like to highlight our status page where you can subscribe to real-time updates on this incident.
If you're still facing issues after those steps, please reconnect with Jorge through your case.
Hi GregGarner!
So sorry to hear you've run into this setback when accessing Review 360!
Glad to see my colleague Jorge assisted you through your support case. I can confirm we had an issue earlier, which caused intermittent technical difficulties in some Articulate 360 applications. If the behavior persists after clearing your browser's cache, please confirm you have the following browser settings enabled:
- Continue where you left off
- Open tabs from the previous session
These are two settings offered in most modern browsers. When they are disabled, we have seen reports of browsers clearing sessions, and preventing users from logging back in. I'd also like to highlight our status page where you can subscribe to real-time updates on this incident.
If you're still facing issues after those steps, please reconnect with Jorge through your case.
