Forum Discussion
Review 360 Mobile-Web Objects Don't Show?
Hi,
I created a demo for an eLearning challenge about web objects. When I tried to view it on my iPhone, the web object wouldn't load. I thought maybe there was an issue with the URL, but when I l...
Hello Kandice,
I tested your course on my personal iPhone and I saw that there were two events that required opening new windows for the learners while they were taking the course. One link opens the 'A Checklist for Planning Your Next Big Meeting' document, and the other one opens a Youtube link.
The document link opened without any issues for me, but I saw that when you open the Youtube link in Safari, the link gets blocked. This appears to be a restriction within Safari itself, since I was able to replicate the same behavior on my Macbook when I viewed your course there. I had to click on 'Show blocked pop-up window' in order to get the link to display properly.
Is this the web object that is not working properly on your end? If so, try testing your course in a different browser to check if you get different results since each browser has different security settings. Additionally, instead of redirecting your learners to a new window that opens a Youtube link, you can consider embedding your video directly in your course.
Let me know if you have any questions!
Hi Joe,
Thank you for getting back to me. No, that's GIF and it's showing fine, but with my iPhone I was never directed to the website.
Unfortunately, it's a Youtube and I couldn't embed it, but I will try customizing the size.
Thank you!
KK
