Forum Discussion
Review 360 Not Saving Comments
Hello,
A reviewer for one of my courses informed me that his feedback did not save in Review 360. So far, two of the reviewers I invited have been able to leave feedback. I reached out to the other...
We've run into similar behavior before. One thing I'd check is whether the issue happens across different browsers and whether reviewers are logged in or using guest links. If the comments disappear for multiple users, it seems more likely to be a service-side issue than a browser problem. It may also be worth opening a support case and sharing the affected Review 360 link so the team can investigate the specific item.