Forum Discussion
Review 360 Stuck - This item is still processing and will be shown here automatically when ready.
Hello-I published a Storyline 360 course to Review 360, tested it on Friday, 6.11.21 and it was working. It is now stuck with the message "This item is still processing and will be shown here automatically when ready." I do not see an error message that the site is down. My stakeholders are reviewing today. Here's the link: https://360.articulate.com/review/content/8e24d43c-bdbe-4b2d-b695-0ca3b045afdc/review
57 Replies
Seems I'm not alone today. I'm having the same processing issue. And I'm not able to manually upload a new version (the "upload new version" option is greyed out and disabled on the drop-down menu). I don't want to start a new review 360 publishing thread because I need to maintain the comments on the existing. When will this be resolved?
I am having the exact same problem. Please help.
We are also having the exact same problem. Thank you.
I was able to manually upload, but that resulted in same "processing" message. Also tried publishing as a new version and same message... "This item is still processing and will be shown here automatically when ready."
I am having the same issue when trying to publish as an existing item and a new item.
I am having the same problem.
I am experiencing this as well.
Yes, happening here too. Stuck when trying to publish to Review.
Same here!
Hi, everyone,
I'm sorry to hear you're unable to publish to Review 360! We're currently investigating an outage that affects publishing from the desktop apps to Review 360. You can stay up to date on our progress and subscribe for updates on our status page:
I'll also come back to update this discussion when a fix is in place!
Thank you Maria!
Same issue.
