Review 360 Upload Issues

Hi, Claire!

I'm sorry to hear you've hit this snag and see you've connected with my teammate, Mark. We can continue the conversation in your case to keep all information in one place!

Hi, Stephanie!

It appears you've submitted a support case to get help with this issue. That was a great call! You will be hearing from one of our. talented Support Engineers soon via email to continue troubleshooting. In the meantime, here are are few initial steps to try:

1. Clear your browser cache
2. Use a different browser. You can find supported web browsers for authoring and viewing responsive Rise 360 courses here.