Forum Discussion

CassieLeishman's avatar
CassieLeishman
Community Member
4 months ago

Review Comments Dissapearing

Hi Everyone!  I recently had this happen twice in two weeks where my reviewers (sent the "anyone with the link and allow users w/o Articulate to comment) starte making comments and they would immed...
Review 360
MelanieHowe-127's avatar
MelanieHowe-127
Community Member
2 months ago

Hello,

This is something that has happened to a co-worker and we were all trying to do some research as to why. Was there a fix for this or a cause as to why this is happening?

StevenBenassi's avatar
StevenBenassi
Staff
2 months ago

Hi MelanieHowe-127​!

Sorry to hear you and your team are struggling with missing comments in Review 360!

I'd like to connect you with our support engineers, so they can have a closer look at this issue. Also, it would be helpful to see the specific Review 360 link that's giving you trouble. I've opened a support case on your behalf and sent an e-mail you can use to share the course link privately with our team.

In the meantime, have you already checked the Review 360 link for hidden or resolved comments?

We can continue the conversation through your case to keep all information in one spot.