Review emails and notifications?
If a SME makes a comment on a slide, and then I also make a comment, do they get an email or notification? I just realized that for my own organization I go in and make a note each time I address a ...
Forum Discussion
Hi Articulate team, on this same note - do reviewers get notified when you mark their comment as Resolved?
Hi Claudia,
Currently, no notifications will get sent when a comment is marked as 'Resolved'. We do have an open feature request for this improvement so I'll be sure to add your voice to the report!
Please add our voice to the report on this. We use Review with large stakeholder groups, some of whom are neither L&D nor IT people. They are very frustrated by the amount of notifications they receive from Review. It makes us hesitant to use Review properly for tracking (i.e. noting what has been done to resolve a particular feedback item before marking it as resolved so we have a record). They are unlikely to create an account - they are often either unwary of giving their details to a third party or are frustrated by an additional step.
Ideally, they would be prompted to decide how to manage comments the first time they comment on a particular module (without the need to create an account). They would be given the options of:
- Receiving notifications of all comments on threads they have started or contributed to
- Having a daily summary of all comments on threads they have started or contributed to
- Having a daily summary of all comments on the project (for those in a stakeholder management role)
- No notifications
It would also be good to give them the separate option to toggle on or off immediate notification of comments/responses using @theirname.
We would also like the functionality to let the person who published the module to Review make the decision about notifications to commenters.
Hello R Pursey!
Thanks for sharing your thoughts regarding this feature request! I'll add your comments to the report so that our engineering team is aware and notify you of any changes.
In the meantime, here's a peek into our process for managing feature requests.
