Review Link Issues

Question

Hello! Is anyone having an issue where a reviewer cannot review a 360 review link even though the settings indictate a log in is not required?

lucianapiazza · Answer

Hi Emily02,&nbsp;
Great call opening a support case! I see that you're working with my colleague Darrell. You're in excellent hands!&nbsp;
We'll continue the conversation over in your case.&nbsp;
Have a great afternoon!&nbsp;

lucianapiazza · Answer

Hi LizDecker-01bd1,&nbsp;
Thanks so much for reaching out! It sounds like your reviewers are having trouble accessing the Review link. So sorry to hear this! Happy to help!&nbsp;
Do you have any reviewers gaining access without Articulate IDs?&nbsp;
&nbsp;
To start off it would be helpful to know the setup for sharing on your course. Please double-check in the Share Settings that you have the option to "Allow users without Articulate IDs to comment" selected.

&nbsp;You can refer to this article for details.
&nbsp;
If you're comfortable sharing the Review link, I'd be happy to test it on my end. You can do so here or privately in a support case.
Looking forward to hearing from you!&nbsp;

emily02 · Answer

I am having this issue and the checkbox is checked. I'll make a support ticket.

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Review Link Issues

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