Forum Discussion
Review Site Having Issues
Not Review but I just went into Rise and none of my files were there. I tried restarting and logging in again (which have helped with the multiple Storyline glitches I have had lately) but the winner was opening in 360 in Chrome instead of Edge.
Hi AnnemarieGra062!
Sorry to hear you're having issues accessing Rise 360 content!
As I shared with ChristaNovel637, Articulate 360 experienced an outage earlier, due to a system misconfiguration. If you're still seeing this behavior in Edge, after clearing your browser's cache, please make sure you have the following browser settings enabled:
- 'Continue where you left off'
- 'Open tabs from the previous session'
When these settings are disabled, browsers may clear sessions and prevent users from connecting to Articulate 360.
We are committed to ensuring that all of our products are readily available so that our users have what they need, when they need it. If you're still having trouble after those steps, please connect with us through a support case.
Our support engineers would be happy to assist further!
