Forum Discussion
Review Site Having Issues
Hi ChristaNovel637!
Sorry to hear you're having trouble accessing Review 360!
I can confirm we had an issue earlier, which caused intermittent technical difficulties in some Articulate 360 applications. If the behavior persists after clearing your browser's cache, please confirm you have the following browser settings enabled:
- 'Continue where you left off'
- 'Open tabs from the previous session'
These are two settings offered in most modern browsers. When they are disabled, we have seen reports of browsers clearing sessions, and preventing users from connecting to Articulate domains. However, if you're still having trouble after those steps, please connect with our team through a support case.
They'd be happy to continue troubleshooting with you!
It worked yesterday, but I'm right back to where I was the day before - when I try to publish to Review, sometimes the Review option isn't even there in the publish options of the file, sometimes it is but it lags forever and then pulls up and then errors when I try to publish. The issue is not on the browser side. It is happening in Storyline itself.