Forum Discussion
Review Site Having Issues
And I'm still not getting anywhere. Are ChristaNovel637 and I the only users unable to get files uploaded to Review360?
And is there any type of backdoor that we can use to get files published out for review?
- ChristaNovel6376 months agoCommunity Member
I can get files to publish by trying repeatedly, but it takes many tries. There are other users reporting other issues with the Review site and Storyline in general: Review 360 (storyline) issues today? | Articulate - Community
- ChristaNovel6376 months agoCommunity Member
JHauglie it resolved itself for a while, but I'm back where I was several days ago now. I've been trying off and on for hours to publish a version of a course to the review site so I can get final SME approval. Fortunately, I am not an Instructional Designer (I manage the team), so this is only something I have to do periodically as staff augmentation, but it is very frustrating. It definitely isn't file specific in my case and, as far as I know, my Instructional Designer is not having the same issue (at least she wasn't when I asked a few days ago). I'll keep trying and hope this is the last eLearning I need to get reviewed for a while.
- StevenBenassi5 months agoStaff
Hi ChristaNovel637!
Sorry to hear this issue has popped up for you again!
We're currently tracking a bug in Review 360, which causes the platform to refresh randomly when IPV6 is enabled.
- IPV6 is a communications protocol, that provides an identification/location system for computers on networks, and routes traffic across the internet.
To help us understand your setup a little better, do you mind confirming if your device is connected to IPV6? Here’s how to check:
- Go to Settings → Network & Internet → Wi-Fi or Ethernet (depending on your connection).
- Click on Hardware properties or View additional properties.
- Look for an IPV6 address.
Looking forward to hearing from you!
- ChristaNovel6375 months agoCommunity Member
Sorry for the delay in replying. I do not have IPV6 enabled.
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