Forum Discussion
Review Site Having Issues
And I'm still not getting anywhere. Are ChristaNovel637 and I the only users unable to get files uploaded to Review360?
And is there any type of backdoor that we can use to get files published out for review?
JHauglie it resolved itself for a while, but I'm back where I was several days ago now. I've been trying off and on for hours to publish a version of a course to the review site so I can get final SME approval. Fortunately, I am not an Instructional Designer (I manage the team), so this is only something I have to do periodically as staff augmentation, but it is very frustrating. It definitely isn't file specific in my case and, as far as I know, my Instructional Designer is not having the same issue (at least she wasn't when I asked a few days ago). I'll keep trying and hope this is the last eLearning I need to get reviewed for a while.
Hi ChristaNovel637!
Sorry to hear this issue has popped up for you again!
We're currently tracking a bug in Review 360, which causes the platform to refresh randomly when IPV6 is enabled.
- IPV6 is a communications protocol, that provides an identification/location system for computers on networks, and routes traffic across the internet.
To help us understand your setup a little better, do you mind confirming if your device is connected to IPV6? Here’s how to check:
- Go to Settings → Network & Internet → Wi-Fi or Ethernet (depending on your connection).
- Click on Hardware properties or View additional properties.
- Look for an IPV6 address.
Looking forward to hearing from you!
Sorry for the delay in replying. I do not have IPV6 enabled.
Hi ChristaNovel637!
Thanks for following up and confirming!
I've opened a support case on your behalf so our support engineers can work with you directly on this issue. You're in excellent hands troubleshooting with them, and they should be connecting with you via e-mail, shortly.
Thank you for your patience. I'm sorry if this has been slowing you down!
