Forum Discussion

JamesHoward-150's avatar
JamesHoward-150
Community Member
8 years ago

Review won't allow users to leave comments.

Recently, I've noticed that users cannot leave comments when I share a Review URL link with them. I have the box ticked to allow users to allow users to leave comments without an articulate accoun...
Review 360
SarahNovinetz's avatar
SarahNovinetz
Community Member
3 years ago

I don't even have the option of a feedback button???

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    3 years ago

    Hi Sarah!

    It sounds like you hit a snag looking for the setting that allows users without an Articulate ID to leave comments.

    I see that you've already opened a support case and connected with my colleague Mark. Great move! It looks like Mark replied to your e-mail with some feedback on why you weren't seeing that option initially.

    We'll continue this conversation in your support case to keep all information in one spot.

    For others coming across this thread with a similar issue:

    You can find the 'Allow users without Articulate IDs to comment' setting in the Review 360 version of your course. Check out this article for more details!