Forum Discussion

MattGastineau-0's avatar
MattGastineau-0
Community Member
4 years ago

Review360 mobile access - viewing and commenting

Can reviewers add comments to a course in Review360 from a mobile device? Obviously, it's a better experience using a computer but some of my reviewers are on the go quite a bit and would like to ad...
Review 360
AndreaKoehntop-'s avatar
AndreaKoehntop-
Community Member
4 years ago

Hello Matt, great question!

Yes, reviewers can comment and view the Review 360 courses on a mobile device!

Let us know if you have additional questions!

  • AlyaMosharrafa's avatar
    AlyaMosharrafa
    Community Member
    2 years ago

    Hello Andrea,

    Can you please inform us if there are any settings we need to check to ensure the users' ability to comment from mobile devices? 

    Currently, when we are previewing our course from mobile devices, we are unable to comment or preview the comment section once the course is played.

    Thank you!

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      2 years ago

      Hi Alya!

      It sounds like you're having trouble leaving Review comments when viewing a course on mobile.

      I see that you've already opened a support case that's being handled by my colleague Mark. Great move! It looks like Mark replied to your e-mail with some feedback on your issue.

      We can continue troubleshooting through your case to keep all information in one spot.