Forum Discussion
Review360 "still processing" simple test after 15 minutes
Is there a problem with Review360? I'm just getting a "still processing" message for a simple test that I uploaded there. I've already waited 15 minutes and tried refreshing the page.
Hi Maura!
I'm happy to help you with uploading your projects to Review 360! I understand how frustrating it can be to not have content processed in a timely manner.
To help you troubleshoot, I have a few questions for you:
What browser are you working on?
Do you have a secure internet connection?
There are a few additional examples of reasons why you may be experiencing an error message when uploading your content to Review 360.
If you’re still having trouble after the additional troubleshooting, share your project file privately with our support engineers to investigate what’s happening. It will be deleted when troubleshooting is complete.
I finally got it to work. I closed SL and republished. We use Edge by default and I use a VPN for work.
