Forum Discussion
Reviewers say comments are not saving
I am sending reviewers a link in Rise -I have published : Review>publish new version>Publish a new version of an existing item> click Publish >Click on review when finished publishing > select Share ...
I just had the same problem. A reviewer's comments did not save, and she did not realize it was not saving. This is very frustrating for clients. All the other reviewers' comments did save.
Hi MarneeKavic​,
Sorry to hear that you and your team are also having trouble with comments in Review.
I see that you've already opened a support case being handled by my colleague, Christian. Thanks for sharing the affected Review link! He should be following up with you shortly.