Forum Discussion
Reviewers say comments are not saving
I am sending reviewers a link in Rise -I have published : Review>publish new version>Publish a new version of an existing item> click Publish >Click on review when finished publishing > select Share ...
This has been a big for me. I've reached out before but no solution offered has helped. It's very frustrating to reviewers who have spent time leaving comments.
Hi LB77uk,
Thanks for checking in on this.
I see that you had previously been working with my colleague Carlo, through a support case. It looks like he sent you an email with additional troubleshooting steps on 03/11/26. It's possible that email slipped by or was diverted to a junk folder. No worries! I'm happy to resend it again, for your reference.
Please let us know if you receive it!