Forum Discussion
RISE - Accidentally deleted an entire lesson (oh no!)
In an effort to figure out how to create another section in a course in Rise, I accidentally deleted the entire lesson!?! How can I get it back?
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:
- Save and restore your work with a click via an easy-to-access version list that captures manual saves and export events.
There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.
43 Replies
Hi Bonnie,
Uh oh! I'm sorry to hear you deleted a lesson by accident. 😕
We aren't able to restore individual lessons that have been deleted, although if you noticed the mistake right away you can restore deleted lessons using the Undo button that appears after deleting them.
Deleted courses will work a bit different, as Rise will ask you to confirm that you want to delete a course before removing it and it will also appear in your Deleted Courses folder.
I took a quick Peek of what this looks like and some tips to help you prevent the accidental delete in the future.
I don't see the Undo button!! Shoooot I just deleted two lessons by mistake!
i have done this several times and now always make a duplicate copy of my course that i can copy lessons should i accidentally delete them. Takes a few more minutes but has been worth it.. when i am completely done with a course, i delete the copy...
Smart idea, Mary! 💡
Thanks for sharing that "Rise hack" with us!
Oh no Kelli!
Did you check out the Peek video that Ashley shared above? You can see where that undo option presents itself in the bottom left of your window.
Just did the same >.< and tried CTRL + Z. That Undo button doesn't stay very long. It would be great if you added a revision history that could be reverted back to in case this happens.
I feel your pain, Scott! We never want you to lose content without a way to get it back. We've seen other requests for a feature that would allow you to revert to an earlier version of your course, almost like a Version History button. We're tracking these requests, and if it gets added to Rise in the future, we'll let you know!
I would highly recommend prioritizing this feature as soon as possible. This is the kind of thing that people don't realize they need until it's too late, so it might not be something that registers highly on your backlog. The 'undo' button is barely visible on screen and shows up for only a few seconds - this is incredibly risky without an ability to access prior versions.
That said, I appreciate that the Articulate staff takes the time to respond to all the comments that are posted here!
Your Apologies do not help. FIX YOUR PRODUCT! I just made the recommendation to our SLT at my company that we immediately dump our 237 subscriptions to RISE 360 and Articulate 360 - I explained what happened, he agreed that Not having a feature that allows someone to revert back to an earlier version is not acceptable. Canceling Today...
I understand Allan. Thanks for sharing your candid feedback as it is greatly appreciated and you're right, this would be a great feature to have well before you ever needed it.
I verified that this conversation is attached to our report so that we can pop in here and update you when we can.
Also, thank you for sharing your sentiments on our staff presence in the forums. It is something our team is proud of and helps us keep a good pulse on what's going on. I'm going to share your appreciation with our team :)
Following as I have seen the request for a version history on multiple threads and would like to be updated on this enhancement status.
Hi Christina,
Thanks for reaching out! I’ve added your feedback and you’ll automatically be notified of any updates we share here.
Agreed - I am sick that I just did the same....
