Forum Discussion
RISE - Accidentally deleted an entire lesson (oh no!)
In an effort to figure out how to create another section in a course in Rise, I accidentally deleted the entire lesson!?! How can I get it back?
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:
- Save and restore your work with a click via an easy-to-access version list that captures manual saves and export events.
There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.
43 Replies
- RodrigoSugaharaCommunity Member
I almost killed myself... I'm working straight for about 20 hours and I just deleted 8 lessons before realizing I was deleting from the wrong course...
My heart stopped... my entire life flashed before my eyes... Then I remembered that I had just duplicated the course... So I am saved!
But seriously... we have no way of storing theses courses locally to enter in our backup plan.
This could mean redoing an entire project, so tag me along the feedback on this matter, please. - JCBlanchardCommunity Member
I just lost 4 hours work in a click! There should be a way to recover at least the last deleted lesson in Rise.
- KatieMcLaugh696Community Member
Has there been an update about this? It seems the need is great. I also didn't see an Undo button anywhere after deleting my lesson :(
I'm sorry you lost your work, Katie. I don't have an update to share at this time, but we'll let you know if that changes.
- SaraAndersson-9Community Member
hej, I'm also joining the crowd of people who need this feature, and I'm 100% certain all colleagues at my company would support it as well. Realising now when deleting part of a course that this is absolutely critical to have, and I truly hope you understand this must. Otherwise we'll probably review our choice - no matter how much I like working with Articulate.
- JamieGraserCommunity Member
UNEXCEPTABLE ANSWER
- StephenFennell-Community Member
This is actually quite a dangerous thing in Rise. The products ease of use gives people a false sense of security. Deleting whole lessons and then not being able to roll back to a previous version is a major flaw. We would not recommend using Rise to any of our organisation if we do not have the ability to version control.
- brianhaugenCommunity Member
I've had the same problem....too choked for words right now :(
- StephenFennell-Community Member
Yes I know that feeling Brian. Duplicate your course and save it with a name like xxxx_backup_date is what I now have to do, but it does mean all these are visible to you when you are trying to find versions to work on i.e. you cannot move them to a backup folder separate from the main project.
If you check the forums this had been an ongoing issue with Rise for sometime, and considering the damage it has caused I would have expected this to get a priority review. I like many others are still waiting...
- DaleneRowleyCommunity Member
Adding my voice to the list of users who need some kind of retrieve feature for prior versions. Just lost an entire day's work. PLEASE consider moving the multiple requests for this to the top of your list. Thank you!
- GillHotterCommunity Member
I thought I had deleted a lesson but it looks like I'm ok. However, I'm also surprised that such clever, easy to use software doesn't have more of a safety net when it comes to deleting content. How about creating a pop-up warning message (that you could possibly toggle off in Settings) when you click the Delete button? Or making the Undo option much more prominent when deleting? Many thanks.
- JamieGraserCommunity Member
I cannot fully express my Anger, this is not a Feature to-be-added. The ability to be able to revert back because of an accidental deletion is TANTAMOUNT. I spent 23 hours and in one click, I deleted the first lesson of my training course... GONE! ARE YOU KIDDING ME? FIX THIS NOW!!!!!
In fact, I see this forum is from over two-years ago, IF this has NOT YET BEEN FIXED, I am dumping my Subscription to Articulate 360, I will use PROFESSIONAL tools that are geared towards developers and not - Oh yeah, someday we'll give you the tools you actually need! WTF?I am so sad, and angry and flummoxed. WHY WHY WHY Is this not a FULL FEATURE???? This is NOT A NICE TO HAVE! AN ENTIRE LESSON - GONE!!!!!! GONE!!! AHAAAAAAAAAAAAAAAAAAAAAa