Forum Discussion
Rise - Language and labels editing
Same issue, limitation problem with labels in certain languages and labels not being transferred when file is shared. Scenario, vendor is translating content and updating labels within Rise, and they did create a new user label set for all 4 languages (Mandarin, German, Dutch, Japanese.) The only thing is once they were completed with labels and re-assigned me as owner of the course the labels were still in English, and the label sets they created did not display on my end. Need help asap
As strange as it may seem, it is the expected behavior for the label set not to transfer when the owner is changed. This happens because the label set first belongs to the course owner, and then to the course. So whenever the course owner is changed, the labels will always change to the default English label set.
See these instructions to translate the labels. https://access.articulate.com/support/article/Rise-How-to-Customize-Text-Labels#xliff-label-set