Forum Discussion
DanielSteinb244
7 years agoCommunity Member
Rise - The media could not be loaded, either because the server or network failed or the format is not supported
  Hello 
 I have a user who purchased a course from us experiencing an error "The media could not be loaded, either because the server or network failed or the format is not supported" when attempting...
Crystal-Horn
7 years agoStaff
Hi there, Daniel. I have a couple of questions so we can help you better:
- Are you getting reports of this error from other customers who access this content through Docebo?
- Did you have any errors or issues when uploading your content to Docebo?
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