Forum Discussion

SamanthaFowlds's avatar
SamanthaFowlds
Community Member
5 years ago

Rise - Video in carousel?

Hello: It is not working when I try to add a video to the carousel in Rise. Is there a trick? I added the link to "embed link" then I hit enter to secure it...

rise 360

6 Replies

  • GC1's avatar
    GC1
    Community Member
    5 years ago

    Hi Samantha

    I also had issues with pasting URL video links

    I embed the iframe code and it works great

    Good luck 

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    5 years ago

    Hi Samantha! It sounds like you're trying to embed a video in a process block but Rise isn't accepting your embed code.

    Try pasting the link to the video where it says URL in this simple iframe code: 

    <iframe src="URL"></iframe>

    Then, copy/paste the full iframe code where it says "Paste URL or iframe code here." Let me know if that solves it!

    • SamanthaFowlds's avatar
      SamanthaFowlds
      Community Member
      5 years ago

      Hello Alyssa: It says "Replace URL or embed iframe code here" and I put the link that I have. It still does not show up in the carousel... 

      • CNavarro's avatar
        CNavarro
        Former Staff
        5 years ago

        Hi Samantha. Can you send us your embed code for testing? Also, can you send us a screenshot of what it looks like in the carousel?

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    5 years ago

    Thanks, Samantha! Do you have the option to download that MP4 video file? Open the video link in a web browser, then right-click the video to save it to your hard drive. Once you have a copy of the MP4 file, you can upload it directly to the process block.

    Please let me know if that works!