Forum Discussion

DominikaDdek's avatar
DominikaDdek
Community Member
4 years ago

Rise 360 - Matching type question is not adjusting to the screen

Hello,

What could be the reason why the "Matching" quiz question in Rise does not match the screen resolution, and as a result in some cases the descriptions are outside of the boxes?

Has anyone encountered such a problem?

Thanks in advance,

Dominika

rise 360

4 Replies

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    4 years ago

    Hi Dominika! Thanks so much for reporting this to us. Does this problem happen on a desktop computer or a mobile device? 

    If you're seeing it on a desktop computer, do you notice a difference if you click-and-drag the edge of the web browser to resize it? 

    If you're able to share a screenshot of what you're seeing, that would be helpful! 

  • DominikaDdek's avatar
    DominikaDdek
    Community Member
    4 years ago

    Hi Alyssa,

    Thank you for reply.

    This problem happen on my laptop. When I try to move the window to another larger screen, it looks fine for me. Similar situation when using ctrl +/-.

    I will add, that this problem occurred after adding SCORM on the LMS. During the preview stage, I didn't notice such a problem.

    Could you send me the link to a "safe place" where I can leave my screenshot? I do not want to make it public.

    Best regards,

    Dominika

    • Renz_Sevilla's avatar
      Renz_Sevilla
      Staff
      4 years ago

      Hi Dominik! Thanks for telling us more about your issue and testing this on your end. You can share this with us privately by submitting a case here.

  • DominikaDdek's avatar
    DominikaDdek
    Community Member
    4 years ago

    Hi Renz,

    Thanks for the help.

    I have attached photos using your link.

    Best regards,

    Dominika