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PeteRix1's avatar
PeteRix1
Community Member
5 years ago

Rise 360 and IE11: Next button not appearing after completion of Quiz component

I'm noticing a bug with the Quiz component in IE11 that I have been able to consistently replicate.

The Next button that animates in from the bottom of the screen does not appear initially when successfully completing the Quiz component. However, if you navigate away from the screen, then return to Quiz, the Next button appears.

I noticed the issue while testing in IE11 using Scorm Cloud. I didn't experience the issue when testing in Chrome, Firefox, Safari, or Edge.

  • Hi there, Pete. Thanks so much for bringing this to our attention! I'm seeing the same problem from my side — let me get this to my team to see how we can help. As soon as I get an update, I'll pass it along to you!

  • Hi there, Pete! We've seen that this problem happens in some versions of Internet Explorer 11, but not others. What version number of Internet Explorer are you using? If you update Windows, does the problem disappear? 

  • PeteRix1's avatar
    PeteRix1
    Community Member

    Hey Alyssa!

    Ran updates on my Windows machine and everything is up-to-date. The version of IE11 I currently have installed is Version: 11.630.19041.0 and I'm still seeing the issue.

    The project is for a client, so I can't confirm which version of IE11 they are using or if they're all using the same version. I'm going to suggest that they view the content in a different browser.

    Thanks much for your help!

  • NickRoviezzo's avatar
    NickRoviezzo
    Community Member

     Hi is there any update on this issue? A client has reported this problem with IE11 too.

    Thanks!

  • Hi Nick! No update yet on this issue, could you please share the IE11 version where the client experiences this? We'll add it to the report for our team.