Forum Discussion
RodrigoFilipe
4 years agoCommunity Member
We have experienced similar issues in our LMS (Totara learn 12). What happens is our case is that the SCORM package produced in Rise with a new ID get stuck during the launch process for some users who had previous completion attempts. This does not happen to all users though, so we are still running some tests to fully understand exactly in which circumstances the course fails to launch and when is progress data lost.
@Karl Muller and others, out of curiosity which LMS are you using?