Forum Discussion

GilynMelgar's avatar
GilynMelgar
Community Member
6 months ago

Rise 360 Attachment Block Errors

 

When I preview the course in Rise 360, the attachment block works perfectly. However, when I upload the SCORM file to our LMS (EasyLMS) and preview it, the attachment block does not function as expected.

Could you help fix this issue?

rise 360
  • KarlMuller's avatar
    KarlMuller
    Community Member
    6 months ago

    Based on your description, it seems to be a LMS specific issue.

  • KellyAuner's avatar
    KellyAuner
    Staff
    6 months ago

    Hi SF Training and Quality,

    Thanks for reaching out and I'm sorry to hear you're experiencing this issue!

    As Karl stated, this issue may be related to the LMS if the course works as expected in SCORM Cloud. I see you've already connected with my teammate, Darrell. If you're comfortable sharing a copy of your course with them, they'll be happy to test it out on their end.