Rise 360, Canvas, and Tracking Completion

Hi jraibolt! I'm happy to help! Canvas can read SCORM 1.2 data, but the way Rise reports completion doesn’t always match what Canvas expects. When you use the “Track using course completion” setting in Rise, it only sends a completion flag when the learner reaches a specific point in the course. If they exit before that, even if they’ve done all the work, Canvas might not show a grade.

Here's how to avoid this:

1. In Rise, set tracking to “Track using quiz result” (you can use a single knowledge check at the end).
2. For the reporting option, choose either:
   1. Passed/Incomplete
   2. Passed/Failed

Canvas tends to handle those options more reliably than Completed/Incomplete. Hope this helps! Let us know if you’ve found another approach that works well in your setup.