Forum Discussion

MarianeTremblay's avatar
MarianeTremblay
Community Member
22 days ago
Solved

Rise 360 giving error messages at random time and no longer loading content page

Has anyone else been experiencing issues this morning with Rise 360?  It has been giving me error messages at random time while I was working on a project so I decided to get out and back in again bu...
rise 360
  • EricSantos's avatar
    EricSantos
    22 days ago

    Hi everyone,

    Thanks for the updates! I’m glad to hear things are starting to work again for many of you. Our team has put a fix in place for the earlier login issue, and all services are currently operational, but we’re still monitoring closely to make sure everything stays stable.

    If you’re still having trouble, especially with the Articulate 360 desktop app, try signing out and back in or giving the app a quick restart. And if the issue continues, feel free to share what you’re seeing so we can take a closer look with you.

    You can also follow along on our status page for real-time updates: https://www.articulatestatus.com/. Click Subscribe in the upper right corner if you’d like notifications of any changes.

    Thanks again for your patience while things settle.

EricSantos's avatar
EricSantos
Staff
22 days ago

Thanks for flagging this, everyone! We’re aware of an issue that’s causing trouble loading Rise 360 content and interrupting sessions, and our team is actively looking into it now.

You might see intermittent errors or get disconnected while we work on it. We’ll share updates on our status page as soon as we have more information: https://www.articulatestatus.com/.

Click the Subscribe button in the upper right corner if you’d like to receive notifications of status changes in the future.

Really appreciate your patience while we get this sorted out.