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KathrynOlmos's avatar
KathrynOlmos
Community Member
3 years ago

Rise 360 Quiz Answer Gibberish in LMS (Workday)

Hello! 

I'm experimenting with question blocks in Rise, primarily so we can track the quiz interactions/participant answers. The score is not important.

Everything seems to be functioning correctly as far as the communication between Rise and Workday goes (I can see questions and answers and results), but the participants' responses are overloaded with random code.

I want our Trainers to be able to view quiz answers and quickly assess the learner's progress. Having to decipher it through the gibberish makes it almost unusable. I've tested all different versions of SCORM to see if it makes a difference and I can't seem to find a solution. 

Screenshots of said gibberish and my quiz and course settings are attached.

Any suggestions or is this just how it is? Thank you!

4 Replies

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Kathryn,

    In your "gibberish" example, the answers are actually there. The problem is the spaces are being displayed as %20. 

    It needs to be determined if the spaces are being displayed as %20 because of an issue with your LMS, or if it's a Rise output issue.

    • KathrynOlmos's avatar
      KathrynOlmos
      Community Member

      Hi Karl! Right, that's why I was so confused. The answers are there so it's not a communication issue per se, but all the extra characters make it incredibly inconvenient for a typical trainer to go in and look at. I found a user on the Workday Community message boards who was experiencing something similar, but they posted about the issue back in March and have received no responses :(

      SCORM cloud won't reflect these kinds of issues so I was hoping somebody else on here might know which side the issue stems from. 

      • KarlMuller's avatar
        KarlMuller
        Community Member

        Hi Kathryn,

        If you are not seeing these problems on SCORM Cloud, then Rise is working correctly.