Forum Discussion
Rise 360 running slow
Looking for some help. For the last few days, Rise has been running extremely slow or not responding. I checked the tech specs, my chrome is up to date and I have the most recent version of iOS. I h...
Rise is not working for my account right now. Lots of people are complaining about it in other threads. Clearly there is an issue.
Hello Vanessa,
I have yet to see recent reports of issues with Rise 360. We resolved an outage recently, which explains the other related posts you may have seen. Apologies if this problem is slowing you down.
If your team is already using the latest version of a supported browser, please try clearing your browser cache and see if it helps. You can also try using incognito mode and adding our network endpoints, as recommended to Jamie above.
If the issue persists, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you.
