Forum Discussion
Rise 360 screen jumps to embedded MS Form
Hi,
I have a few MS Forms embedded in my course. Every time, the screen with the form loads, it automatically jumps to the MS Form. I embedded the form using iframe. Here's what the iframe looks l...
Hi, we do have the same issue with embedded iframes in a Microlearning. It looks like it always jumps to the block that loads last. Any progress on this? Is the support ticket resolved?
I was told there were a recent slew of fixes and that I should re-export my SCORMs to get maximum benefit. However we are still having completion issues so have removed all embedded frames in our courses.
Hi Libby!
Sorry to hear you're still having issues with embedded iframes!
I noticed you had previously been working with my colleague Jan Lua, through your support case. I've updated your case with the feedback you shared so he can continue troubleshooting this behavior.
In the meantime, after republishing your SCORM packages, have you had a chance to test the content in SCORM Cloud to rule out any LMS-related issues?
Looking forward to hearing from you!
Hi Marcus!
Sorry to hear you've run into this setback!
We recently fixed an issue in Rise 360 where a course would immediately jump to an Embed Block with Typeform. If you're also working with Typeform content, do you mind republishing your course and testing the behavior to see if the issue remains? I tested this on my end, in Google Chrome, with a sample Microlearning lesson and was unable to replicate the same issue. Also, which browsers were being used when you encountered this behavior?
If your iframe is unrelated to Typeform, do you mind sharing the embed link here in the discussion or privately through a support case? We'd be happy to take a closer look!
