Forum Discussion
Rise 360 stuck "Your Content is Loading"
Hi,
Rise 360 appears to be stuck for me on the "Your Content is Loading" message when I try to open a course. I can access the Articulate dashboard, Review 360, etc. but can't open a specific course. The Articulate Status page (https://www.articulatestatus.com/) does not show an outage for Rise. Anyone else experiencing this? I did the usuals: restart browser, clear cache/browsing history, etc.
Thanks!
John
Hello JohnFreiberger and itspablo,
The issue causing degraded performance in Rise 360 has now been resolved, and you should see normal performance when opening and editing courses.
If you’re still experiencing any issues, please let us know or reach out to our support team so we can take a closer look.
5 Replies
Thanks Eric. Shortly after I posted here, I saw the update on the Articulate Status page. Everything is working fine now.
You’re welcome! Thanks for confirming, JohnFreiberger!
Hello JohnFreiberger and itspablo,
The issue causing degraded performance in Rise 360 has now been resolved, and you should see normal performance when opening and editing courses.
If you’re still experiencing any issues, please let us know or reach out to our support team so we can take a closer look.
Hi JohnFreiberger and itspablo,
Thanks for sharing this, and I’m sorry you’re running into that loading issue.
We’re currently seeing degraded performance in Rise 360, which can cause courses to be slow, unresponsive, or get stuck on the “Your Content is Loading” message. It sounds like what you’re experiencing is related to that.
Our team is actively investigating the issue, and you can follow updates here:
https://www.articulatestatus.com/If you’ve already submitted a support case, you’re in the right place, and the team will continue to share updates as more information becomes available.
Thanks for your patience while this is being looked into.
same issue, it started last night, filed an urgent support request. tried everything nada
