Forum Discussion
Rise 360 to Absorb LMS: Not tracking user progress
Hello! I'm publishing a Rise 360 course to Absorb LMS. On the backend, the user progress only shows up as 0 or 100. No in-between. Even though within our Rise course, there are several segments, and in the course/Rise interface, it shows x done of x sections. It would be really helpful to learn more about user progress in the course, with progress % other than only o or 100.
I've tried SCORM 2004, SCORM 1.2, and Tin Can. All have the same behavior.
There are no quizzes in the course. I have Rise export setting as "Track using course completion = 100."
Ideas are much appreciated!
24 Replies
Hello, Renee!
Rise 360 reports Incomplete (0%) or Complete (100%) to the LMS, but not percent partially complete.
Thanks for letting us know you'd like to see more completion data sent to the LMS!
Thank you for your response, Alyssa. And for marking it as a suggestion! It would really help us understand dropoff points for our public course. It would also help us troubleshoot: If x% users are incomplete, is that due to them dropping off in the middle? Or did they get over 90% to the end and perhaps a bug caused them to not be marked as "complete?" I appreciate the confirmation!
Alyssa - there is also a problem with it not recording progress of mobile users. So, if a mobile user participates in the course, it marked the sections complete when they use it. Then, if they log out and log back in, it starts them over at the beginning. When I use Tin Can. So this may go beyond just tracking for analytics.
same here +1 from me for the future
This has to be the most obvious feature to include. +1
Hi Renee! Learners taking Rise 360 courses from a mobile device should be able to resume where they left off, but it sounds like that isn't working correctly.
When you test the course from your own mobile device, does the same problem happen to you? If so, what mobile browser are you using to test the course?
+1 here
Hi Jason,
I'd love to hear more about the issue you're seeing. Are you finding that progress data isn't saved when learners close the course? If so, does your course contain an Exit Course button or link?
The +1 is for the ability to have a percentage based feedback form the SCROM package to the LMS so there's a better representation of status for the user and data for the Absorb LMS analytics side of things.
We 're also currently looking into why we can't resume where we left off when re-launching a course from the Absorb LMS.Thanks for clarifying, Jason.
Regarding the trouble you're having resuming where we left off from Absorb LMS, does this happen when you close the browser window manually? Do you see a difference if you close the course using an Exit Course button or link?
This may be my misunderstanding. The way our client has structured their content, we usually have 1 lesson (we're calling them modules) per SCORM package. There are a few that have more than 1 lesson. When testing these it does take me back to the last lesson I was viewing, just not the placement within that lesson (page).
When resuming a Rise course, bookmarking will take the learner back to the start of the last Lesson they were busy with.
Hello. i am also having this issue with no tracking of progress - the user leaves the course and when they return to it they are always taken back to the beginning with no record of what they've already completed. We are using SCORM 1.2 files in LearnWorlds LMS. I tried removing the exit button but this didn't resolve it. I believe I have all the settings correct within my LMS, although they call it SCORM persistence, rather than bookmarking. Any help would be appreciated!
I am keen for a percentage of completion, rather than only showing 0% or 100% as this makes a huge difference to how the users interact with the course. Has these been any updates about this? thanks
