Forum Discussion

KandiceKidd-b4a's avatar
KandiceKidd-b4a
Community Member
7 years ago

Rise 360-Undo Action

Hi,

 

There doesn't seem to be a way to undo an action in Rise without losing everything. I accidentally deleted a table (I thought was deleting a row) and I couldn't undo the action. Is there a way to do that? If not, that really would be a helpful thing to create.

 

Thanks,

Kandice

53 Replies

  • LindsayUnwin's avatar
    LindsayUnwin
    Community Member

    Very frustrating that the undo button only appears for a few seconds. I deleted a process block that took in excess of 20 minutes to make (accidentally instead of clicking copy) . The trash can definitely should not be located next to the copy. What a waste of my time! An undo button is a basic feature that should a given.

  • Hi everyone! We've improved the visibility and functionality of the undo notification that appears when you delete blocks and lessons.

    The new undo notification appears for 12 seconds with a timer indicator. If you need longer than 12 seconds, hover your mouse over the notification to pause the timer. You'll also see multiple notifications when more than one block is deleted.

    Let us know if you have any questions about this enhancement!
    • KarlMuller's avatar
      KarlMuller
      Community Member

      This is marginally better than before, but why do it this way at all as this is a totally unfamiliar UI/UX.

      Stick to a standard modal dialog box that everyone knows, and is already used to confirm deletion of items in the Block Template library:

  • Loupetron's avatar
    Loupetron
    Community Member

    I agree. Thank you. It's nice to know that the banner is longer, but we really need a multiple undo/redo feature.

  • Hello,

    I just came across this issue by accidentally deleting an entire table with a lot of work. Has this issue been resolved. I am really hoping I can get my work back.

    • AngeloCruz's avatar
      AngeloCruz
      Staff

      Hi Aroha! I'm sorry to hear that.

      We have improved the visibility of the undo notification, as mentioned by Alyssa in her comment here.

      However, if the Undo button is no longer visible, there isn't any way to recover the deleted content.

      • ArohaYates-ecbf's avatar
        ArohaYates-ecbf
        Community Member

        Thank you for your reply,

        I think the problem is more than just the lack of ability to undo. I only selected a single row in the table to delete and the entire table was deleted forever so there is an issue with being able to delete a single row. I will not be building a table in Rise again until this issue is fixed because it is too risky.

        Ari
        Aroha Yates​
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    • GrenForonda's avatar
      GrenForonda
      Staff

      Hi Justin!

      The Undo button appears when you delete blocks and lessons, but won't show up when deleting text (and tables) within the blocks. You can press the Ctrl+Z (Command+Z for Macs) keys to undo your recent actions. This should help get back the deleted table in your Rise course.

      Hope this helps. Let us know if you have any additional questions or clarifications.

      • HeatherLesley's avatar
        HeatherLesley
        Community Member

        Unfortunately, the control + Z didn't recover my deleted table.

  • This is an unacceptable solution. This thread goes back years and your solution is that the (very subtle) undo button is on the screen for marginally longer?  Undo is a basic function as is version control.  You can do better than this!!

  • RainyWilliams's avatar
    RainyWilliams
    Community Member

    I agree.  Please make that button last way longer or be a permanent feature.  This is really aggravating that by the time you realize you deleted the wrong thing, it is already gone forever.  It is even more frustrating that this still seems to be an issue after all these years and all these users requesting for this to be improved.

  • Oops, hit the wrong button and lost a page. First time this has happened & super frustrating that there is no app wide undo. Upon discovery, I'm astounded that the existing limited undo function with the disappearing timer is joke-like video game. Who thought of that? Satan?

     

  • This just happened to us. Collaborator deleted about 2 weeks worth of work because deleting an entire SECTION is one hidden button click with no confirmation. If you hover over the wrong part of a lesson header in the lesson list, theres a slide out delete button thats not visible until a few seconds after hovering, but still clickable. The 12 seconds "undo" button timer is an unacceptable solution.