Forum Discussion

LindsayCassel-3's avatar
LindsayCassel-3
Community Member
2 months ago

Rise 360 Video Upload Processing Error

We have a deadline to launch a course today and when trying to upload a video to our course in Rise 360, we are receiving the 'Processing Failed. Please check the file and try again. message.' We hav...
rise 360
LindaCarmack-ed's avatar
LindaCarmack-ed
Community Member
2 months ago

We are getting the same message—different courses and different videos.

  • LindsayCassel-3's avatar
    LindsayCassel-3
    Community Member
    2 months ago

    Thanks for confirming it's not just us!

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