Forum Discussion

RyanStiles's avatar
RyanStiles
Community Member
5 years ago

Rise 360 XLIFF Translation import success but content still in original english

I am trying to create a translated version of a Rise360 course. I've 1. Created a duplicate of the original English version 2. Exported the an xliff file from the duplicate and created a transla...
rise 360
Renz_Sevilla's avatar
Renz_Sevilla
Staff
5 years ago

Hi Patrick! Thanks for reaching out! I see you've opened up a private support ticket with us.

We can continue assisting you there, so please stay tuned for an email from your inbox from us! Please makes sure you can receive emails from `@articulate.com`

HollyAtkinson's avatar
HollyAtkinson
Community Member
4 years ago

Hi Renz, 

I too have had this issue crop up on 3x Rise courses - how best do I resolve this with you please?

Kind regards,

Holly

  • hazelB's avatar
    hazelB
    Staff
    4 years ago

    Hi Holly! Sorry to hear this is happening to three of your Rise courses. Please open a case with us here so that one of technical support engineers can assist!