Forum Discussion

SarahBezanson's avatar
SarahBezanson
Community Member
6 years ago

Rise and Accessibility

Hi Articulate wizards!

Does anyone know of a resource that details what accessibility options are and are not available in Rise? Trying to build mindfully here and it would be great to be able to see at a glance what accessibility options are and are not available with Rise against other Articulate tools to help decide before starting which authoring tool is best for a specific course.

Thank you!

  • Hello everyone! I’m happy to share our Rise 360 Accessibility Collection, which includes the VPAT to describe how Rise 360 conforms to WCAG 2.1 Level AA criteria.

    We also updated our roadmap to include Rise 360 features we’re continuing to develop to better support WCAG.

    Let me know your questions and experiences building accessible courses for all!

  • I'm using Rise on a public university website, so accessibility is a requirement.  I made a test course with most of the Rise blocks added so I could check which ones were readable by a screen reader.  I used the free one from NVDA (https://www.nvaccess.org/download/).  I was happy to find that most blocks worked great and the screenreader was able to read everything.  There were a few exceptions though, which I've listed below.

    • Matching knowledge check question:  Text on right side was not read
    • Sorting:  Top card text could not be read
    • Quote block C:  text was not read
    • Flashcard grid:  alt text only read for images on the front of the first card.

    There are also a number of images where you can't add alt text, including the background image for text on image and quote on image block.

    I applaud Articulate for the accessibility features that have already been added.  I hope that these last few screenreader issues can be fixed too.

    • SuzianaAhmedShu's avatar
      SuzianaAhmedShu
      Community Member

      Thanks for the list. I also have problems with process feature.

    • SuzianaAhmedShu's avatar
      SuzianaAhmedShu
      Community Member

      Thanks for the list. I have issues with process interaction, flip cards, accordions

  • Hi Sarah,

    Thanks for reaching out! So far, we’ve increased the contrast for built-in course features, added alt text for images, and added keyboard-accessible navigation. And we’re currently working on full screen reader support.

    There's more information on our tools and accessibility here.

    I hope that helps! :) Let me know if you have any other questions.

    • SaraIhlman-d7b0's avatar
      SaraIhlman-d7b0
      Community Member

      Hello, when I click on the link to the keyboard-accessible navigation it directs me to a page in Spanish. I don't speak Spanish, is that content available in English? I've searched for the content in English but can't find it.

      • SaraIhlman-d7b0's avatar
        SaraIhlman-d7b0
        Community Member

        Hmm, never mind, I was using Explorer and when I switched to Chrome the same link sent me  to the English version! It seems like a lot of the links you post are trensferred to the Spanish website when using Explorer. How odd!

    • JenniferTurn285's avatar
      JenniferTurn285
      Community Member

      Hi Sara, this information tells us what has been added but does not state the items that are not yet compliant. Can we please be informed of these please?

  • SarahBezanson's avatar
    SarahBezanson
    Community Member

    Thank you. This is helpful to better understand what is and is not possible with the current version of Rise. Makes it easier to decide which tools are the right ones to use for what.

  • SaraMcCarthy's avatar
    SaraMcCarthy
    Community Member

    Happy to see all the new accessibility features in Rise. I'm testing a Rise course using JAWS. The accordion interaction worked great, but I am having issues with the tab interaction. After I select a tab, I can't get JAWS to read the content. I can't figure out what key(s) need to be pressed after selecting the tab. I used these instructions to select but then what?

    If I tab through without selecting the additional tabs it will read only the first tab after navigating through the rest. 

  • Hi Sara! Thanks for reaching out! Sorry to hear you're having trouble with JAWS and getting it to read through your content.

    Our support engineers would be able to sort that out for you. Could you please privately share a copy of your course with us so we could take a look, by opening up a support case here?

  • SarahRees's avatar
    SarahRees
    Community Member

    Hi, does anyone have a good example of a rise they have made in compliance with the accessibility guidelines please?