Forum Discussion

chrisridley's avatar
chrisridley
Community Member
7 years ago

Rise blank screen issue

Hi All, I have a client who is having an issue when re-visiting a Rise course. It works perfectly and as expected when testing in SCORM cloud. Oddly the course launches fine but on re-visit they...
rise 360
StephanieSam195's avatar
StephanieSam195
Community Member
6 years ago

Bumping at this issue is re-occuring for me in Rise over the last few weeks! Can someone from Articulate please advise...

  • AllisonLaMotte's avatar
    AllisonLaMotte
    Staff
    6 years ago

    Hi Stephanie,

    I'm sorry to hear this issue popped up for you again. The quickest way to resolve it is to have our Support Team take a look. You can submit a case here.