Hi, Nicole. We would like to find out more about the blank page you're seeing. Even if the suspend data doesn't match in the new version, your course should start from the beginning, rather than display a blank page.
If you're willing, please click here to share some detail with my team. It would be great if you can describe:
- What is the scope of your edits to your existing course? For example, are you adding new lessons and content? Are you simply editing text and media? Are you changing completion or reporting details?
- How do you upload the new version to your LMS? Is there an option to update an existing course?
- When you upload a new version, do you have the option in your LMS to clear the existing suspend data for users who have already started the last version of the course? Do you clear it?